About Us

 

NPNG is an online e-commerce shop created to offer stylish, premium quality, yet functional home, car, and garden accessories for homeowners or anyone who wants to personalize their space with unique items.

 Inspired and founded by Steven Lee, an industrial designer, NPNG is a collection of exceptional items focusing on quality,  design, craftsmanship, and sustainability.

 Steven draws inspiration from Bauhaus Movement's artists and architects - spanning Mies van der Rohe's works and Kandinsky's paintings, to Aalto's furniture. Through these works, he saw the potential of design in how these works served a utilitarian purpose in a simple, yet clever way. 

 Innovation, the key factor alongside aesthetics, drives NPNG to create unexpected shapes with smart details, functionality, and a  luxury feel with a contemporary price point.

 New York, where Steven was born, NPNG's headquarters, with business split between the US, Canada, Australia, United Kingdom and Hong Kong.

 

Our promise

Ensuring quality is at the forefront of our practice. To this effect, we spend most of our time and energy on designs that are up to par.

 Every detail from material to technique is thought through with no loose ends from manufacturing to shipping.

Collapsible content

Do you ship to my country?

Yes.
We ship worldwide 🌎. We offer
tracked shipping to our customers 100% free of charge, with no minimum
purchase.

We’ve shipped to over
200+ countries and are always adding more to the list.

How long does shipping take? When will I receive my order?

It depends
on your country and where we are shipping to. Find your region and estimated
delivery time in the table below.

Delivery
Estimate:

United States

Canada

United Kingdom

Australia

New Zealand

 Other countries  

  • 7 - 21 Business Days

Other countries

  • 14 - 35 Business Days

 Tracking numbers are sent to your email 2-5
days after you place your order.

 We strive to ship all
items on-time, however, in rare cases, it can take longer. Any orders not
received within 8 weeks automatically qualifies for a full-refund or reship.

 My order has been dispatched, can I track it?

Once your
order has been shipped, you’ll receive a tracking number and tracking link via
email. Note, it can take up to 7 days for the shipping activity to be updated.

Have your
tracking number on hand? You can track your shipping status in www.17track.net

Do you offer a guarantee? Can I return my items?

Of course.
We offer an extended 90 days guarantee.

If you
aren’t 100% satisfied with your items, or received faulty goods, email our
customer support team at StevenHK@npngonline.com. Ensure to include the email address associated with
the order, describe the issue, and include photos if possible. We'll respond in
3 days or less.

Can I change or cancel my order?

Sure. You
can cancel or change your order within 3 hours of confirmation. To do this,,
contact us with your name and order number at: StevenHK@npngonline.com

Note that
any changes or cancellation  should
happen within 3 hours after you place your order. Anything after this and we
won’t be able to make any changes or cancel it.

What methods of payment do you accept?

We accept
ALL major credit cards, PayPal, and Apple Pay.

All payments
are securely processed with 128-bit encryption.

Do I need to pay import duties? 

No, you do
not.

Still have a
question? No problem!

Email us:
StevenHK@npngonline.com